Militarycacs common problems and solutions for cac installation. This tool provides the best download experience for customers running. I can access ako, enterprise, and all of the other cac required websites with my surface and cac reader. This program worked on my windows 8 professional computer. Vista and windows 7 may look a little different, but all software is the same through militarycac. If you have already done one of the steps, do it again to be safe. This package includes 1 license for 1 user actividentity part number. All other people will have to get it from you respective branch or purchase it to try it on your computer. How the hell do you get the cac reader to do its thing in windows 8.
Please right click the link below and select copy the new links are like sharepoint links 1 mile long as you will need to paste it a 2nd time after logging into ako 2. This package does not include a smart card nor a smart card reader. Sometimes saving the file to your computer and working with that form rather. Windows 10 military cac access sites i am military and i know that for a while after windows 8. If you are not part of a particular branch of the military, look at these other options for you windows 10 users click here for information on how to use your cac on your computer windows 8.
Additional information about smart card logon on windows 8 windows 8 standard behavior with windows 8, the main logon screen shows 1 icon tile per user, and another icon for other user. Select the branch of the military you are affiliated with to find specific download locations and installation instructions. Actividentity others drivers download for windows 10, 8. I run linux exclusively now so i wont be much help beyond that. Uninstall a program windows 7 8 vista, programs and features vista, or add remove programs xp look for esign desktop 6. How to use your cac with windows 10 how to use your cac with mac os if you have recently upgraded to mac os catalina 10. Gemalto top dl gx4 144, gemalto dlgx4a 144, oberthur id one 128 v5. I installed activclient on my win8 machine and it immediately crashed. All military sites can be accessed except on email sites. Windows 8 uses internet explorer 10 or 11, windows 8. The readers are iso 7816 compliant, and can be used for cards in. Everything was working fine until it automatically updated.
Windows 8 users click here for information on how to use your cac on. Militarycac has been online since 9 november 2007 and has over 121 individual pages of information and support. This is the middleware required for use with dod issued cac cards. Cannot download and install activclient microsoft community. Perfect compatible with windows 3264bit xpvista 7810, mac os x. The following instructions will help you configure windows 7 or 8 to use a cac without activclient. Im unsure why im having this problem as it worked fine when i was using windows vista.
Update your smartcardreader usb drivers for model scr3310. Militarycacs support to the army reserve remote access portal. Militarycacs esign software download link and install page. Scr331scr3310 contact smart card reader identiv support. I am the content provider for the army knowledge online ako cac reference center. Push the little yellow folder in the upper right corner of this active window. After you have installed cackey another presentation by. Im a reservest and i need to be able to access those websites without driving 100 miles to the reserve center. The page is usually pretty reliable and has never been a scam before, i dont think they would start now. Hid activid activclient cac card middleware version 6. I would like to be ready for when this announcement about force shaping drops. Identiv support scr331scr3310 contact smart card reader. Its taken me a lot of digging to find this solution and ive done a lot of the working with solutions from militarycac.
Some of people may need to right click the file and run as. The program does not inform you when it finishes installing, so my personal recommendation is to verify the software installed by going to control panel. Before doing the steps please go into your internet settings advanced tab restore advanced settings and reset internet explorer settings. Militarycacs use your cac on windows 7 or 8 without activclient. Windows 8 basic users can download coolkey select the download link next to. Sometimes running the dod installroot file does not install the. Perfect compatible with windows 3264bit xpvista 7 8 10, mac os x. Militarycacs help installing drivers firmware update check smart. Iso 7816 compliant, small, ergonomic usb smart card reader with bottom side mounting holes. It will prompt you for a name for the folder type in cac driver. Unfortunately they havent come up with an xfdl reader that will allow us to do the da 31a a d 4857s that we need to do if we want to use the surface.
Navigate to intermediate certificate authorities and ensure the intermediate certs are there. Previously, the marines had a download for the program on their mcnosc but theyve since updated and removed the download. Windows vista, windows 7, windows server 2008, and windows server 2008 r2. How to install cac reader on your personal computer militarycac. Alternate teamviewer use if above download software button is not working 9. How to clear certificates the cross cert removal tool didnt clear automatically most of the time when running the cross cert removal tool it doesnt remove the certificates that are preventing you from accessing some dod cac enabled websites. Activclient supports standard us governmentissued smart cards such as cac and piv. If you are not part of a particular branch of the military, look at these other options for you. How to set up windows 7810 for cac use on government. Please sign up for the change detection service above to be notified when new hotfixes or cross cert removal tools are added to this page. Some of people may need to right click the file and run as administrator. How to install cac reader on your personal computer. Download and use an opensource program called opensc on your windows computer. If youd like to use your cac card on your personal computer to access secure websites and portals, youll need a fips 201 approved smart card reader and this middleware windows only.
This allows people to support militarycac without changing their purchasing habits. Youll have to get this through an external purchase. It will ask you where you want to save the extracted files to, i recommend your desktop. Click the start menusecureauthtools and select certificates console 2. Its taken me a lot of digging to find this solution and ive done a lot of the working with solutions from in the past and it seems every time windows. Militarycacs piv activation information and solutions page. Go to device manager instructions are above, scroll down to smart. Militarycacs common problems and solutions for cac. Scr3310 usb smart card reader drivers free download and. One download will provide you with the capabilities to install activclient on windows 7, 8, or 10. Accessing dod enterprise email, ako, and other dod websites. Department of defense enterprise email support page change for army personnel accessing enterprise email.
I cant access encrypted emails when using the edge web browser. Militarycacs information on the importance of dod certificates. Is microsoft surface rt version capable of downloading the. Common access card help for your personal computer how to configure firefox for cac use on an apple computer. Read all of these instructions before clicking the download. Militarycacs activclient army specific installation. Before doing the steps please go into your internet. Windows 10 smart card reader and military common access. Making ako work with internet explorer navy college.
Windows 10 smart card reader and military common access card. Setting up firefox to use your cac on your windows computer. How to import dod certs for cac and piv authentication. Nipr windows installer is the dod pki certificate installer that you then need to download and install. Militarycacs ask your windows specific question page. Navigate to trusted root certification authorities and ensure you have the dod root ca certificate installed. Sometimes saving the file to your computer and working with that form rather than in the web browser will give you less problems. Windows 10 military cac access sites microsoft community. The rt allows for a cac reader and windows rt does a fine job of certificate management.
Windows 7 64 bit and vista 64 bit army users download activclient 6. Vista and windows 7 may look a little different, but all software is the same through visit. Once your mac is cac enabled you need to install the citrix file to use the usar rap site. I was prompted with 3 of these windows, select trust on all 3. Save the file to the scr331temp folder just created on the desktop. Windows 10 users click here for information on how to use your cac on your computer. If you dont follow these instructions, firefoxff will not know the cac. Setting up firefox to use your cac on your windows computer these tweaks are required to utilize your cac. Accessing dod enterprise email, ako, and other dod.
Common access card help for your personal computer how to configure firefox. Feb 04, 2017 before doing the steps please go into your internet settings advanced tab restore advanced settings and reset internet explorer settings. Militarycacs activclient army specific installation assistance page. How to clear certificates the cross cert removal tool didn. To use dts on windows 7 with ie 11, look here for instructions yo u need to have one of these four cacs.
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